Xbox 360 Hardware swapout procedure(NEW)

[koldFUSiON]

Hi there. My xbox 360 elite RROD on me. My problem is that I called mi digital on friday august 29th and the lady told me to go to the retailer with my proof of purchase, then the responsible of the store (masstores dion in alberton) should call mi digital for the swap out authorization. They didn´t have any stock of xbox so gave me a coupon to go somewhere else. The thing is that everywhere is out of stock. Now they changed the swap out procedure and I only have the coupon but no console. Could somebody help me and tell me what to do??I can still use the coupon??If so do you know a place near alberton from the masstores chain that could have a xbox 360??

try this link it might help MI Digital?s doors close but there will be no disruption to the Xbox supply chain | Curiousonion.com

[gennath]

Oh happy days! I just got my Xbox! And guess what... the power supply isn't incompatible. Seems they sent me an Arcade console that isn't compatible with the Pro power supply... who knew. Make sure you look out for this!!!

They said they'll send me a new power supply next week... like they said they'd replace my Xbox "next week" and it took two months.

[Hennie]

Oh happy days! I just got my Xbox! And guess what... the power supply isn't incompatible. Seems they sent me an Arcade console that isn't compatible with the Pro power supply... who knew. Make sure you look out for this!!!

They said they'll send me a new power supply next week... like they said they'd replace my Xbox "next week" and it took two months.

I have the same problem, you need the PSU with the metal shield. Pro and Arcade PSU don't differ, the we currently have replaced the ones with the metal shield.

[gennath]

I have the same problem, you need the PSU with the metal shield. Pro and Arcade PSU don't differ, the we currently have replaced the ones with the metal shield.

So the best we can do is be on the look-out when our consoles are delivered? Is it an Xbox age (2007 vs 2008) problem, not Pro vs Arcade issue then?

[Prodigal]

So the procedure is, get a ref number. Fax all info including slip to Powercare.
They deliver a new console. What happens to the old RROD console?

[.47.]

So the procedure is, get a ref number. Fax all info including slip to Powercare.
They deliver a new console. What happens to the old RROD console?

The courier that delivers your new console also picks up your broken one.

[Prodigal]

The courier that delivers your new console also picks up your broken one.

Okay, I see, thanks.

[Elroc]

After two years I got my first RROD last night while playing Batman. Just sent in the forms to powercare by email. Lets see how long I have to wait.

[Prodigal]

After two years I got my first RROD last night while playing Batman. Just sent in the forms to powercare by email. Lets see how long I have to wait.

keep us posted on progress

[Narkot]

Just found this bit of interesting info:

Comztek is the new Xbox distributor for SA | CraigN.NET